Data Privacy Policy

1. Introduction

Welcome to LumenPostAI. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@lumenpost.ai.

This privacy notice describes how we might use your information if you use our services.

2. What Information Do We Collect?

Personal Information You Disclose to Us: We collect personal information that you voluntarily provide to us when you register, express an interest in obtaining information about us or our products and services, when you participate in activities (such as posting content or entering competitions, promotions or surveys) or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us, the choices you make and the products and features you use. The personal information we collect may include the following: username, email address, password (hashed), content you create (captions, post topics, uploaded images/videos - conceptual, real implementation details matter), and any other information you choose to provide.

Information Automatically Collected: [Placeholder for details on cookies, usage data, IP addresses, browser type etc. if applicable. For a Next.js app, Vercel analytics or similar might collect some data.]

Instagram Account Information: If you choose to connect your Instagram account, we will collect information necessary to provide the service, such as your Instagram user ID, username, profile picture, and an access token to act on your behalf. We do not store your Instagram password.

3. How Do We Use Your Information?

We use personal information collected for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To facilitate account creation and logon process.
• To manage user accounts.
• To provide and operate the LumenPostAI services, including AI content generation and post scheduling.
• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To manage your subscription and payments.
• To send administrative information to you.
• To request feedback and to contact you about your use of our services.
• To protect our Services (e.g., for fraud monitoring and prevention).
• To respond to legal requests and prevent harm.

4. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

Specifically, we may need to share your personal information in the following situations:

• AI Service Providers: We share content prompts with Google (for Gemini API) to generate content. Google's use of this data is governed by their terms and privacy policies.
• Payment Processors: If you subscribe to a paid plan, your payment information is processed by our payment processor (e.g., Google Pay). We do not store your full payment card details.
• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., hosting, data storage, customer support).
• Instagram/Meta: If you connect your Instagram account, we interact with Instagram's API, which involves sharing necessary data (like content to be posted) with Instagram/Meta.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. This includes using Firebase security rules, encrypting sensitive data where appropriate (like access tokens conceptually), and following industry best practices. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. What Are Your Privacy Rights?

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, or delete your information. You can typically manage your account information through your profile settings. For other requests, please contact us.

8. Updates To This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible.

9. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@lumenpostai.com.